From app to e-commerce – we create fascinating experiences for our customers!

The Commerce Solutions Cluster works on our Commerce webshop and enhances the Commerce services offered to our customers. We are not only ensuring the constant availability of our current SAP Commerce Solution to our global business and our customers, but also providing other best-in-class solutions so we can flexibly serve the omni-channel requirements from our markets.

We define the future of customer relationships and how these can be approached in a global context. We are responsible for a broad range of topics covering CRM, analytics and insights, loyalty and value-added services. We work to deliver state-of-the-art solutions to our global business in partnership with market leading technology suppliers.

Our People & Processes Cluster is characterised by a variety of topics, covering financial management, coordinating vendors, fostering agile methods, building our brands and connecting all colleagues for better collaboration. And here is how we do it:  

• We maximise employee engagement within the Customer Interaction department of International IT and provide leaders with direct insights on what is working well for employees and what is not.  
• We make sure that agile methods and frameworks are applied successfully to make the most of the value created by the team.  
• We support the product development teams and other stakeholders in budgeting and accounting topics while also providing financial status reports and forecasts.  
• We ensure aligned communication and interaction with strategic vendors in conjunction with other central departments.  
• We focus on building internal and external brands for the Customer Interaction department of International IT and Customer Interaction.   

With all our expertise, we provide value to Customer Interaction teams in the following areas of CI/CD: automation, security, collaboration, operations, release, change, environment, quality assurance, system integration and solution architecture. We do this by providing hands-on support where required and consulting where asked, while addressing governance where needed. It is not without reason that our motto is #makeithappen.

We build, run and own ALDI SOUTH digital channels while ensuring a seamless UX/UI. For example, when it comes to best-in-class customer-facing web and mobile app frontends and easy-to-use solutions for content and asset management

Our customers and providing them with the best digital shopping experience are at the centre of what we do. We use the most cutting-edge technology and the newest concepts to do this – worldwide!

We from the Marketing Cluster combine state-of-the-art marketing technology with an agile, self-organised working environment and a fresh, modern and motivated mindset.  

Together with our market-leading technology partners such as Adobe, we pursue the goal of providing all ALDI SOUTH operations worldwide with the right tools for high-quality marketing activities that target the right customers via the right channel at the right time. It is our daily business to work closely together with our business departments to encourage best practices and by putting value at the heart of our decision-making process.  

Join one of our seven teams to support our marketing technology center of excellence and to drive the success of our global Marketing teams:  

• Campaign Execution (marketing communication to web and app)  
• Marketing Management (marketing planning, approval and budgeting)  
• Customer Conversion (personalisation and web optimisation tools)  
• Social Management (social media management)  
• Display (digital screens and programmatic advertising)  
• Online Presence Optimisation (search engine optimisation and online store listings)  
• Database Publishing Solution (marketing content creation systems)